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English Spanish (Mexico)
Dynamic fields shown in the ticket print screen of the customer interface.
Dynamic fields shown in the ticket priority screen of the agent interface.
Dynamic fields shown in the ticket responsible screen of the agent interface.
Dynamic fields shown in the ticket search overview results screen of the customer interface.
Dynamic fields shown in the ticket search screen of the agent interface.
Dynamic fields shown in the ticket search screen of the customer interface.
Dynamic fields shown in the ticket small format overview screen of the agent interface.
Dynamic fields shown in the ticket zoom screen of the customer interface.
Email Outbound
Email Resend
Enable highlighting queues based on ticket age.
Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.
Enables ticket type feature.
Enroll process for this ticket
Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.
Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.
Events Ticket Calendar
File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.
Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.