The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English Spanish (Mexico)
Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.
Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.
Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.
Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.
Defines the target attribute in the link to external customer database. E.g. 'AsPopup PopupType_TicketAction'.
Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.
Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).
Defines the two-factor module to authenticate agents.
Defines the two-factor module to authenticate customers.
Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.
Defines whether to index archived tickets for fulltext searches.
Defines which article sender types should be shown in the preview of a ticket.
Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.
Deploy and manage OTRS Business Solution™.
Determines if a button to delete a link should be displayed next to each link in each zoom mask.
Determines the next possible ticket states, for process tickets in the agent interface.
Determines the next possible ticket states, for process tickets in the customer interface.
Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.