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English Spanish (Mexico)
Allows to save current work as draft in the ticket move screen of the agent interface.
Allows to save current work as draft in the ticket note screen of the agent interface.
Allows to save current work as draft in the ticket owner screen of the agent interface.
Allows to save current work as draft in the ticket pending screen of the agent interface.
Allows to save current work as draft in the ticket phone inbound screen of the agent interface.
Allows to save current work as draft in the ticket phone outbound screen of the agent interface.
Allows to save current work as draft in the ticket priority screen of the agent interface.
Allows to save current work as draft in the ticket responsible screen of the agent interface.
Always show RichText if available
Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.
Balanced white skin by Felix Niklas (slim version).
Based on global RichText setting
Cache time in seconds for agent authentication in the GenericInterface.
Cache time in seconds for customer authentication in the GenericInterface.
Cache time in seconds for the ticket process navigation bar output module.
Change your avatar image.
Change your password and more.
Checks the availability of OTRS Business Solution™ for this system.
Checks the entitlement status of OTRS Business Solution™.
Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.