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Event Triggers
List of all configured events
Delete this event
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
Do you really want to delete this event trigger?
Add Event Trigger
To add a new event select the event object and event name
Select Tickets
(e. g. 10*5155 or 105658*) (ej: 10*5155 o 105658*)
(e. g. 234321) (ej: 234321)
Customer user ID
(e. g. U5150) (ej: U5150)
Fulltext-search in article (e. g. "Mar*in" or "Baue*"). Búsqueda en todo el texto del artículo (por ejemplo: "Mar*in" o "Baue*").
To Para
Cc Copia
Service Servicio
Service Level Agreement Acuerdo de Nivel de Servicio
Queue Fila
State Estado