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English Spanish (Colombia)
Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.
Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.
Avatar
Balanced white skin by Felix Niklas (slim version).
Based on global RichText setting
Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.
Bulgarian
Cache time in seconds for agent authentication in the GenericInterface.
Cache time in seconds for customer authentication in the GenericInterface.
Cache time in seconds for the DB ACL backend.
Cache time in seconds for the DB process backend.
Cache time in seconds for the SSL certificate attributes.
Cache time in seconds for the ticket process navigation bar output module.
Cache time in seconds for the web service config backend.
Catalan
Change the customer for this ticket
Change the free fields for this ticket
Change the priority for this ticket
Change the responsible for this ticket
Change your avatar image.