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Ticket Outbound Email.
Ticket Watcher
Ticket Zoom
Ticket bulk module.
Ticket event module that triggers the escalation stop events.
Ticket limit per page for Ticket Overview "Medium".
Ticket limit per page for Ticket Overview "Preview".
Ticket limit per page for Ticket Overview "Small".
Ticket plain view of an email.
Ticket split dialog.
Ticket zoom view.
Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).
To accept login information, such as an EULA or license.
To view HTML attachments.
Toggles display of OTRS FeatureAddons list in PackageManager.
Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Transport selection for appointment notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Transport selection for ticket notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Triggers ticket escalation events and notification events for escalation.
Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!