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This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!
This type is used in the following config settings:
Edit personal preferences for this agent
Effective Permissions for Agent
This agent has no group permissions.
Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).
Customer User Address Book
Search for recipients and add the results as '%s'.
The attributes with the identifier '(Customer)' are from the customer company.
(e. g. Term* or *Term*)
The customer user is already selected in the ticket mask.
Select this customer user
Add selected customer user to
Customer User Information Center
Change Customer Relations
Edit customer ID
Note: Customer User is invalid!
Customer user information
Assigned to customer user
Accessible for customer user