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Changed dynamic field %s from "%s" to "%s".
Changed owner to "%s" (%s).
Changed pending time to "%s".
Changed queue to "%s" (%s) from "%s" (%s).
Changed responsible to "%s" (%s).
Changed service to "%s" (%s).
Changed state from "%s" to "%s".
Changed title from "%s" to "%s".
Changed type from "%s" (%s) to "%s" (%s).
Chat communication channel.
Checks for articles that needs to be updated in the article search index.
Checks for communication log entries to be deleted.
Checks for queued outgoing emails to be sent.
Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module. Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.
Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.
Choose for which kind of appointment changes you want to receive notifications.
Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.
Choose which notifications you'd like to receive.
Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.
Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.