The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English English (United Kingdom)
SLA SLA
Article Filter Article Filter
Only for ArticleCreate and ArticleSend event Only for ArticleCreate and ArticleSend event
Article sender type Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields. If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Include attachments to notification Include attachments to notification
Notify user just once per day about a single ticket using a selected transport. Notify user just once per day about a single ticket using a selected transport.
Notifications are sent to an agent or a customer. Notifications are sent to an agent or a customer.
To get the first 20 character of the subject (of the latest agent article). To get the first 20 character of the subject (of the latest agent article).
To get the first 5 lines of the body (of the latest agent article). To get the first 5 lines of the body (of the latest agent article).
To get the first 20 character of the subject (of the latest customer article). To get the first 20 character of the subject (of the latest customer article).
To get the first 5 lines of the body (of the latest customer article). To get the first 5 lines of the body (of the latest customer article).
Attributes of the current customer user data Attributes of the current customer user data
Attributes of the current ticket owner user data Attributes of the current ticket owner user data
Attributes of the current ticket responsible user data Attributes of the current ticket responsible user data
Attributes of the current agent user who requested this action Attributes of the current agent user who requested this action
Attributes of the ticket data Attributes of the ticket data
Ticket dynamic fields internal key values Ticket dynamic fields internal key values
Ticket dynamic fields display values, useful for Dropdown and Multiselect fields Ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Manage %s Manage %s