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English English (United Kingdom)
Russian Russian
S/MIME Certificates S/MIME Certificates
SMS SMS
SMS (Short Message Service) SMS (Short Message Service)
Salutations Salutations
Sample command output Sample command output
Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used. Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.
Schedule a maintenance period. Schedule a maintenance period.
Screen after new ticket Screen after new ticket
Search Customer Search Customer
Search Ticket. Search Ticket.
Search Tickets. Search Tickets.
Search User Search User
Search backend default router. Search backend default router.
Search backend router. Search backend router.
Search. Search.
Second Christmas Day Second Christmas Day
Second Queue Second Queue
Select after which period ticket overviews should refresh automatically.
Select how many tickets should be shown in overviews by default.