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Route mapping for Operation Route mapping for Operation
Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID). Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).
Valid request methods for Operation Valid request methods for Operation
Limit this Operation to specific request methods. If no method is selected all requests will be accepted. Limit this Operation to specific request methods. If no method is selected all requests will be accepted.
Maximum message length Maximum message length
This field should be an integer number. This field should be an integer number.
Here you can specify the maximum size (in bytes) of REST messages that OTRS will process. Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.
Send Keep-Alive Send Keep-Alive
This configuration defines if incoming connections should get closed or kept alive. This configuration defines if incoming connections should get closed or kept alive.
Endpoint Endpoint
e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash) e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)
Authentication Authentication
The user name to be used to access the remote system. The user name to be used to access the remote system.
The password for the privileged user. The password for the privileged user.
Proxy Server Proxy Server
URI of a proxy server to be used (if needed). URI of a proxy server to be used (if needed).
e.g. http://proxy_hostname:8080 e.g. http://proxy_hostname:8080
Proxy User Proxy User
The user name to be used to access the proxy server. The user name to be used to access the proxy server.
Proxy Password Proxy Password