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All configuration data will be lost. All configuration data will be lost.
Please provide a unique name for this web service. Please provide a unique name for this web service.
Do you really want to delete this invoker? Do you really want to delete this invoker?
Invoker Details Invoker Details
The name is typically used to call up an operation of a remote web service. The name is typically used to call up an operation of a remote web service.
Invoker backend Invoker backend
This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data. This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.
Mapping for outgoing request data Mapping for outgoing request data
Configure Configure
The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects. The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.
Mapping for incoming response data Mapping for incoming response data
The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects. The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.
Asynchronous Asynchronous
Condition Condition
This invoker will be triggered by the configured events. This invoker will be triggered by the configured events.
Add Event Add Event
To add a new event select the event object and event name and click on the "+" button To add a new event select the event object and event name and click on the "+" button
Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended). Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).
Synchronous event triggers would be processed directly during the web request. Synchronous event triggers would be processed directly during the web request.
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