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English English (United Kingdom)
Ticket escalation time reached Ticket escalation time reached
Ticket escalation time reached between Ticket escalation time reached between
Escalation - first response time Escalation - first response time
Ticket first response time reached Ticket first response time reached
Ticket first response time reached between Ticket first response time reached between
Escalation - update time Escalation - update time
Ticket update time reached Ticket update time reached
Ticket update time reached between Ticket update time reached between
Escalation - solution time Escalation - solution time
Ticket solution time reached Ticket solution time reached
Ticket solution time reached between Ticket solution time reached between
Archive search option Archive search option
Update/Add Ticket Attributes Update/Add Ticket Attributes
Set new service Set new service
Set new Service Level Agreement Set new Service Level Agreement
Set new priority Set new priority
Set new queue Set new queue
Set new state Set new state
Pending date Pending date
Set new agent Set new agent