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Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl). Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).
Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used. Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.
Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative). Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).
Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative). Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).
Defines which article sender types should be shown in the preview of a ticket. Defines which article sender types should be shown in the preview of a ticket.
Defines which items are available for 'Action' in third level of the ACL structure. Defines which items are available for 'Action' in third level of the ACL structure.
Defines which items are available in first level of the ACL structure. Defines which items are available in first level of the ACL structure.
Defines which items are available in second level of the ACL structure. Defines which items are available in second level of the ACL structure.
Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached. Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.
Defines, which tickets of which ticket state types should not be listed in linked ticket lists. Defines, which tickets of which ticket state types should not be listed in linked ticket lists.
Delete expired cache from core modules. Delete expired cache from core modules.
Delete expired loader cache weekly (Sunday mornings). Delete expired loader cache weekly (Sunday mornings).
Delete expired sessions. Delete expired sessions.
Delete this ticket Delete this ticket
Deleted link to ticket "%s". Deleted link to ticket "%s".
Deletes a session if the session id is used with an invalid remote IP address. Deletes a session if the session id is used with an invalid remote IP address.
Deletes requested sessions if they have timed out. Deletes requested sessions if they have timed out.
Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled. Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.
Deploy and manage OTRS Business Solution™. Deploy and manage OTRS Business Solution™.
Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket. Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.