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yes yes
no no
Grouped Grouped
Stacked Stacked
Stream Stream
Expanded Expanded

Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can't be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

Your Helpdesk Team
Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can't be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

Your Helpdesk Team
(work units) (work units)
2 minutes 2 minutes
5 minutes 5 minutes
7 minutes 7 minutes
"Slim" skin which tries to save screen space for power users. "Slim" skin which tries to save screen space for power users.
%s %s
(UserLogin) Firstname Lastname (UserLogin) Firstname Lastname
(UserLogin) Lastname Firstname (UserLogin) Lastname Firstname
(UserLogin) Lastname, Firstname (UserLogin) Lastname, Firstname
*** out of office until %s (%s d left) *** *** out of office until %s (%s d left) ***