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Archive selected tickets
Add Note
Visible for customer
Time units
Execute Ticket Commands
Send agent/customer notifications on changes
CMD
This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.
Delete tickets
Warning: All affected tickets will be removed from the database and cannot be restored!
Execute Custom Module
Param %s key
Param %s value
Results
%s Tickets affected! What do you want to do?
Warning: You used the DELETE option. All deleted tickets will be lost!
Warning: There are %s tickets affected but only %s may be modified during one job execution!
Affected Tickets
Age
GenericInterface Web Service Management