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English English (Canada)
Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.
Adds the one time vacation days for the indicated calendar.
Adds the one time vacation days.
Adds the permanent vacation days for the indicated calendar.
Adds the permanent vacation days.
Admin
Admin Area.
Admin Notification
Admin area navigation for the agent interface.
Admin modules overview.
Admin.
Administration
Agent Customer Search
Agent Customer Search.
Agent Name
Agent Name + FromSeparator + System Address Display Name
Agent Preferences.
Agent Statistics.
Agent User Search
Agent User Search.