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no
This is %s
Complex %s with %s arguments
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Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can't be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

Your Helpdesk Team
(work units)
2 minutes
5 minutes
7 minutes
"Slim" skin which tries to save screen space for power users.
(UserLogin) Firstname Lastname
(UserLogin) Lastname Firstname
(UserLogin) Lastname, Firstname
*** out of office until %s (%s d left) ***
0 - Disabled
1 - Available