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English
Complex %s with %s arguments
No Data Available.
Stream

Dear Customer,

Unfortunately we could not detect a valid ticket number
in your subject, so this email can't be processed.

Please create a new ticket via the customer panel.

Thanks for your help!

Your Helpdesk Team
(work units)
2 minutes
5 minutes
7 minutes
(UserLogin) Firstname Lastname
(UserLogin) Lastname Firstname
(UserLogin) Lastname, Firstname
1 - Available
2 - Enabled and required
2 - Enabled and shown by default
2 - Enabled by default
A TicketWatcher Module.
ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
Access Control Lists (ACL)
AccountedTime
Activates lost password feature for agents, in the agent interface.