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English
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
Do you really want to delete this event trigger?
To add a new event select the event object and event name
(e. g. 10*5155 or 105658*)
(e. g. 234321)
(e. g. U5150)
Fulltext-search in article (e. g. "Mar*in" or "Baue*").
Cc
Service Level Agreement
Queue
No create time settings.
Ticket created between
and
Last changed times
No last changed time settings.
Ticket last changed
Change times
No change time settings.
Last close times
No last close time settings.