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English
If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.
If this regex matches, no message will be send by the autoresponder.
Import appointments screen.
Incoming Phone Call.
IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.
International Workers' Day
JavaScript function for the search frontend.
Lastname, Firstname (UserLogin)
Link Object.
Link agents to groups.
Link agents to roles.
Link queues to auto responses.
Link roles to groups.
Link templates to queues.
Link this ticket to other objects
Links 2 tickets with a "ParentChild" type link.
Links appointments and tickets with a "Normal" type link.
List of colors in hexadecimal RGB which will be available for selection during calendar creation. Make sure the colors are dark enough so white text can be overlayed on them.
Locked Tickets.
Locked ticket.