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Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.
Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).
Defines the maximal valid time (in seconds) for a session id.
Defines the maximum number of pages per PDF file.
Defines the maximum size (in MB) of the log file.
Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.
Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.
Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.
Defines the name of the column to store the data in the preferences table.
Defines the name of the session key. E.g. Session, SessionID or OTRS.
Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.
Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
Defines the parameters for the customer preferences table.
Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).
Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.
Defines the path and TTF-File to handle bold proportional font in PDF documents.
Defines the path and TTF-File to handle italic monospaced font in PDF documents.
Defines the path and TTF-File to handle italic proportional font in PDF documents.
Defines the path and TTF-File to handle monospaced font in PDF documents.
Defines the path and TTF-File to handle proportional font in PDF documents.