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English
Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
Allows customers to change the ticket priority in the customer interface.
Allows customers to set the ticket service in the customer interface.
Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).
Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).
Allows invalid agents to generate individual-related stats.
Always show RichText if available
Appointment Calendar overview page.
Appointment edit screen.
Appointment list.
ArticleTree
Automated line break in text messages after x number of chars.
Balanced white skin by Felix Niklas.
Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.
Bounced to "%s".
CSV Separator
Cache time in seconds for customer authentication in the GenericInterface.
Cache time in seconds for the DB process backend.
Calendar manage screen.