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English
(UserLogin) Lastname Firstname
(UserLogin) Lastname, Firstname
2 - Enabled and shown by default
A TicketWatcher Module.
ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
Access Control Lists (ACL)
AccountedTime
Activates lost password feature for agents, in the agent interface.
Activates lost password feature for customers.
Activates the available themes on the system. Value 1 means active, 0 means inactive.
Activates time accounting.
ActivityID
Add an inbound phone call to this ticket
Add an outbound phone call to this ticket
Added email. %s
Added link to ticket "%s".
Added subscription for user "%s".
Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.
Admin Area.
Admin modules overview.