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English
All closed state types (default: not viewable).
All 'pending reminder' state types (default: viewable).
pending auto
All 'pending auto *' state types (default: viewable).
All 'removed' state types (default: not viewable).
State type for merged tickets (default: not viewable).
New ticket created by customer.
Ticket is closed unsuccessful.
Open tickets.
State for merged tickets.
Standard Salutation.
Standard Signature.
Standard Address.
possible
Postmaster queue.
All default incoming tickets.
All junk tickets.
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
tmp_lock
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".