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English
Shows the title field in the ticket free text screen of the agent interface.
Shows the title field in the ticket note screen of the agent interface.
Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket responsible screen of the agent interface.
Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.
Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.
Signature data.
Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.
Specifies the group where the user needs rw permissions so that they can edit other users preferences.
Specifies whether the (MIMEBase) article attachments will be indexed and searchable.
Started response time escalation.
Started solution time escalation.
Started update time escalation.
Stopped response time escalation.
Stopped solution time escalation.
Stopped update time escalation.
Support Agent
System Configuration Deployment