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This field must have less then 250 characters.
Template Management
To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
Manage Template-Attachment Relations
This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!
This type is used in the following config settings:
Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).
Search for recipients and add the results as '%s'.
The attributes with the identifier '(Customer)' are from the customer company.
(e. g. Term* or *Term*)
The customer user is already selected in the ticket mask.
Yes, accepted.
Manage links for %s
Create new links
Manage existing links
There are currently no links. Please click 'Create new Links' on the top to link this item to other objects.
If you decide to downgrade to ((OTRS)) Community Edition, you will lose all database tables and data related to %s.