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English
Module to define the email security options to use (PGP or S/MIME).
Module to encrypt composed messages (PGP or S/MIME).
Module to fetch customer users SMIME certificates of incoming messages.
Module to filter encrypted bodies of incoming messages.
Module to grant access if the CustomerID of the customer has necessary group permissions.
Module used to detect if attachments are present.
No public key found.
No valid OpenPGP data found.
Notified about response time escalation.
Notified about solution time escalation.
Notified about update time escalation.
Number of tickets to be displayed in each page.
OTRS Group Services
OTRS doesn't support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).
Open an external link!
Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.
Other Customers