The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English
Controls if CustomerID is automatically copied from the sender address for unknown customers.
Controls if CustomerID is read-only in the agent interface.
Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.
Create Ticket
Created ticket [%s] in "%s" with priority "%s" and state "%s".
Custom RSS feed.
Customer IDs
Customer Information Center search.
Default agent name
Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.
Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.
Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.
Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.
Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.
Defines a permission context for customer to group assignment.
Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).
Defines an overview module to show the address book view of a customer user list.
Defines available article actions for Chat articles.
Defines available article actions for Email articles.
Defines available article actions for Internal articles.