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English
Allows to save current work as draft in the ticket phone inbound screen of the agent interface.
Allows to save current work as draft in the ticket phone outbound screen of the agent interface.
Allows to save current work as draft in the ticket priority screen of the agent interface.
Allows to save current work as draft in the ticket responsible screen of the agent interface.
Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.
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Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.
Changed SLA to "%s" (%s).
Changed archive state to "%s".
Changed customer to "%s".
Changed dynamic field %s from "%s" to "%s".
Changed owner to "%s" (%s).
Changed pending time to "%s".
Changed queue to "%s" (%s) from "%s" (%s).
Changed responsible to "%s" (%s).
Changed service to "%s" (%s).
Changed state from "%s" to "%s".
Changed title from "%s" to "%s".
Changed type from "%s" (%s) to "%s" (%s).
Chat communication channel.