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Remote system
Debug threshold
Network transport
Error handling modules are used to react in case of errors during the communication. Those modules are executed in a specific order, which can be changed by drag and drop.
Controller
Version
Create time
Select a single configuration version to see its details.
Restore web service configuration
Your current web service configuration will be overwritten.
The admin group is to get in the admin area and the stats group to get stats area.
Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).
It's useful for ASP solutions.
Here you will find log information about your system.
Mail Account Management
If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.
IMAP Folder
Only modify this if you need to fetch mail from a different folder than INBOX.
Ticket Notification Management
Only for ArticleCreate and ArticleSend event