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English
Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket responsible screen of the agent interface.
Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.
Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.
Signature data.
Signatures
Skin
Small
Software Package Manager.
SolutionDiffInMin
SolutionInMin
Some description!
Some picture description!
Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.
Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.
Specifies the group where the user needs rw permissions so that they can edit other users preferences.
Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).
Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).