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English
Merge this ticket and all articles into another ticket
Merged Ticket (%s/%s) to (%s/%s).
Minute
Module to check if a incoming e-mail message is bounce.
Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.
Module to define the email security options to use (PGP or S/MIME).
Module to encrypt composed messages (PGP or S/MIME).
Module to fetch customer users SMIME certificates of incoming messages.
Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.
Module to filter encrypted bodies of incoming messages.
Module to generate accounted time ticket statistics.
Module to generate html OpenSearch profile for short ticket search in the customer interface.
Module to grant access if the CustomerID of the customer has necessary group permissions.
Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).
Module used to detect if attachments are present.
Multiselect
My Queues
My Tickets.
Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
NameX