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English
Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry period at '30 minutes', retries would be triggered at 10:01, 10:03, 10:07, 10:15 and finally at 10:31=>10:30.
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Invoker Details
The name is typically used to call up an operation of a remote web service.
Invoker backend
Mapping for outgoing request data
The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.
Mapping for incoming response data
The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.
Condition
This invoker will be triggered by the configured events.
To add a new event select the event object and event name and click on the "+" button
GenericInterface Invoker Event Settings for Web Service %s
Conditions
And can't be repeated on the same condition.
This rule will apply for all keys with no mapping rule.
Default rule for unmapped values
This rule will apply for all values with no mapping rule.
Mapping for Key
Remove value mapping