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English Greek
Filter for Auto Responses
Filter for auto responses
Auto response from
Reference
To get the first 20 character of the subject.
To get the first 5 lines of the email.
To get the name of the ticket's customer user (if given).
To get the article attribute
Options of the current customer user data
Ticket owner options
Ticket responsible options
Options of the current user who requested this action
Options of the ticket data
Options of ticket dynamic fields internal key values
Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Example response
Cloud Service Management
Support Data Collector
Support data collector
Hint