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English Danish
closed unsuccessful Afsluttet uden løsning
Ticket is closed unsuccessful. Sag lukket uden løsning
Open tickets. Åbne sager.
Customer removed ticket. Kunden slettede sagen.
pending auto close+ afventer autolukning+
pending auto close- afventer autolukning-
State for merged tickets. Tilstand for samlede sager.
system standard salutation (en) Standard system indledning (en)
Standard Salutation. Standard indledning.
possible mulig
reject afvis
auto reply autosvar
auto reject automatisk afvisning
auto follow up automatisk opfølgning
auto reply/new ticket autosvar/ny sag
auto remove Auto fjern
Unclassified Uklassificeret
1 very low 1 meget lav
2 low 2 lav
3 normal 3 normal