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Link for preview
If filled in, this URL will be used for a preview which is shown when this link is hovered in ticket zoom. Please note that for this to work, the regular URL field above needs to be filled in, too.
Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.
Admin Message
Generic Agent Job Management
Edit Job
Add Job
Run Job
Filter for Jobs
Filter for jobs
Automatic execution values are in the system timezone.
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
To add a new event select the event object and event name
Customer user ID
Add dynamic field
Last close times Sidst ændret tidspunkt
No last close time settings. Angiv ikke Afslutningstid
Ticket last close Sag lukket
Ticket last close between Sag lukket mellem