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Please visit our customer portal and file a request.
Everything else will be done as part of your contract.
Your installed OTRS version is %s.
To install this package, you need to update to OTRS %s or higher.
To install this package, the Maximum OTRS Version is %s.
To install this package, the required Framework version is %s.
Why should I keep OTRS up to date?
You will receive updates about relevant security issues.
You will receive updates for all other relevant OTRS issues
With your existing contract you can only use a small part of the %s.
If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.
You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these:
Timeline view in ticket zoom
DynamicField ContactWithData
DynamicField Database
SLA Selection Dialog
Ticket Attachment View
PGP support is disabled
To be able to use PGP in OTRS, you have to enable it first.
Enable PGP support