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When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.
Whether or not to collect meta information from articles using filters configured in Ticket::Frontend::ZoomCollectMetaFilters.
Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.
Your queue selection of your preferred queues. You also get notified about those queues via email if enabled.
Your service selection of your preferred services. You also get notified about those services via email if enabled.
attachment
bounce
compose
debug
error
forward
info
inline
notice
pending
responsible
stats