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This option defines the process tickets default queue.
This option defines the process tickets default state.
This option will deny the access to customer company tickets, which are not created by the customer user.
This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.
This setting is deprecated. Set OTRSTimeZone instead.
This setting shows the sorting attributes in all overview screen, not only in queue view.
This will allow the system to send text messages via SMS.
Ticket Close.
Ticket Compose Bounce Email.
Ticket Compose email Answer.
Ticket Customer.
Ticket Forward Email.
Ticket FreeText.
Ticket History.
Ticket Lock.
Ticket Merge.
Ticket Move.
Ticket Note.
Ticket Notifications
Ticket Outbound Email.