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Mapping for outgoing request data
The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.
Mapping for incoming response data
The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.
This invoker will be triggered by the configured events.
Add Event
To add a new event select the event object and event name and click on the "+" button
Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).
Synchronous event triggers would be processed directly during the web request.
GenericInterface Invoker Event Settings for Web Service %s
Delete all conditions
Do you really want to delete all the conditions for this event?
Conditions can only operate on non-empty fields.
Type of Linking between Conditions
Type of Linking
And can't be repeated on the same condition.
Mapping Simple
Default rule for unmapped keys
This rule will apply for all keys with no mapping rule.
Default rule for unmapped values