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English Catalan
pending auto close+ pendent auto close+
pending auto close- pendent auto close-
possible possible
reject rebutjar
auto reply auto respondre
auto reject auto rebuig
auto follow up auto seguiment
auto reply/new ticket auto respondre/nou tiquet
auto remove auto eliminar
1 very low 1 molt baix
2 low 2 baix
3 normal 3 normal
4 high 4 alt
5 very high 5 molt alt
unlock desbloquejat
lock bloquejat
agent agent
system Sistema
customer client
Ticket lock timeout notification Notificació de bloqueig de tiquets per temps