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English Catalan
Escalation Escalat
Agent/Owner Agent/Propietari
Created by Agent/Owner Creat per Agent/Propietari
Evaluation by Avaluació per
Ticket/Article Accounted Time Temps utilitzat pel tiquet/article
Ticket Create Time Creació del tiquet
Ticket Close Time Finalització del tiquet
Accounted time by Agent Temps utilitzat per l'agent
Total Time Temps total
Ticket Average Tiquet-Mitjana
Ticket Min Time Tiquet-Temps Mín
Ticket Max Time Tiquet-Temps Màx
Number of Tickets Nombre de tiquets
Article Average Article-Mitjana
Article Min Time Article-Temps Mín
Article Max Time Article-Temps Màx
Number of Articles Nombre d'articles
Attributes to be printed Atributs a imprimir
Sort sequence Ordenar seqüència
Number Nombre