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Customer User Address Book
Search for recipients and add the results as '%s'.
Create Template
Create New
Save changes in template
Filters in use
Additional filters
Add another attribute
The attributes with the identifier '(Customer)' are from the customer company.
(e. g. Term* or *Term*)
Select all
The customer user is already selected in the ticket mask.
Select this customer user
Add selected customer user to
Customer User Information Center
The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.
A running OTRS Daemon is mandatory for correct system operation.