The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English Arabic (Saudi Arabia)
Auto response from
Reference
To get the first 20 character of the subject.
To get the first 5 lines of the email.
To get the name of the ticket's customer user (if given).
To get the article attribute
Options of the current customer user data
Ticket owner options
Ticket responsible options
Options of the current user who requested this action
Options of the ticket data
Options of ticket dynamic fields internal key values
Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Example response
Cloud Service Management
Support Data Collector
Support data collector
Hint
Currently support data is only shown in this system.
It is highly recommended to send this data to OTRS Group in order to get better support.