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English Arabic (Saudi Arabia)
create
Permissions to create tickets in this group/queue.
Permissions to add notes to tickets in this group/queue.
owner
Permissions to change the owner of tickets in this group/queue.
priority
Permissions to change the ticket priority in this group/queue.
Manage Agent-Role Relations
Add Agent
Filter for Agents
Filter for agents
Agents
Manage Role-Agent Relations
SLA Management
Edit SLA
Add SLA
Filter for SLAs
Please write only numbers!
S/MIME Management
Add Certificate