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English Arabic (Saudi Arabia)
Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.
Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.
Avatar
Balanced white skin by Felix Niklas (slim version).
Balanced white skin by Felix Niklas.
Based on global RichText setting
Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.
Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.
Bounced to "%s".
Bulgarian
CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).
CSV Separator
Cache time in seconds for agent authentication in the GenericInterface.
Cache time in seconds for customer authentication in the GenericInterface.
Cache time in seconds for the DB ACL backend.
Cache time in seconds for the DB process backend.
Cache time in seconds for the SSL certificate attributes.
Cache time in seconds for the ticket process navigation bar output module.
Cache time in seconds for the web service config backend.
Calendar manage screen.